via cybernetnews.com
If you are like me, family and friends call wanting help with computer problems, but seem to speak a different language, which you find hard to interpret.
I ran across the post above, and it looks like it could be helpful in such a situation, and that non-technical people would be able to handle.
Just click on the link above to read the whole post.
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I have not personally tried this out yet, but intend to in the near future.
Has anyone used this yet? If so, how did things work out for you?
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